Privacy Policy

Privacy Policy

Introduction

Welcome to https://old-tree-kratom-forests.kratom-planet.com (hereafter referred to as “Old Tree Kratom Forests,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal data in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to: our website at https://old-tree-kratom-forests.kratom-planet.com, mobile applications, services, and products offered through these platforms. It is important for users to understand that this Privacy Policy does not cover third-party websites, applications, or services accessed through links on our site. These external entities have their own privacy policies which govern the use of your personal information.

Processing Activities

This policy describes how we handle your personal data when you:

  • Use any of our applications and services as an authorized user
  • Visit our websites linked to this Privacy Policy
  • Communicate with us via email, phone, or text messages/SMS, including newsletters

Personal Data Collection

We collect various categories of personal information for the purpose of providing and improving our services. This includes:

Account Information

  • User names and passwords
  • Contact details (email, phone number)
  • Address for shipping and billing purposes

Payment Information

  • Payment method details (credit/debit card numbers, expiration dates)
  • Transaction history

Financial Information

  • Bank account information for direct deposits or withdrawals
  • Tax identification numbers

Purchase Information

  • Product ordering and transaction details
  • Shopping behavior data

Mobile Device Identifiers

  • Unique device identifiers (UDIDs), IP addresses, and mobile app usage data

Location Data

  • GPS coordinates and location services data

Feedback

  • Responses to surveys, reviews, and feedback forms

Social Media Information

  • User profiles, posts, and interactions from social media platforms when you connect them to your account

Product Information

  • Preferences, ratings, and comments about our products

We collect this data through direct user input, automated systems (such as cookies), and third parties who share information with us.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites. They serve various purposes and can be categorized into:

  • Strictly Necessary: Essential for navigating our sites, ensuring basic functionalities, and allowing secure use of services.
  • Preference: Remembering user preferences to enhance site experience.
  • Analytics: Tracking website usage, gathering analytics data, and improving our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. When we no longer need your information, we will delete or anonymize it, ensuring its secure removal from our systems.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for data transmission and storage
  • Utilizing secure third-party service providers
  • Regularly reviewing and updating security protocols

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or store personal information from children in this age group.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and request a copy of your data
  • Correction or rectification of inaccurate data
    -Erasure (right to be forgotten)
  • Restriction on processing
  • Data portability
  • Right to object to the processing of your data
  • Non-discrimination in exercising your rights

To exercise these rights, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review this policy periodically for any updates.

Contact Information

For any questions regarding privacy, data protection, unsubscribe requests, or if you wish to exercise your rights as described in this policy, please contact us: